This policy explains how Altona North Soccer Club ("the Club", "we", "us", "our") collects, uses, stores and protects the personal information you provide when you use our website, register or express interest in the Club, or otherwise contact us. We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
When you submit a form on this website, or call, email or message us, we may collect:
- Player, member or contact name
- Phone number and email address
- The age group or team you are interested in
- For junior players, details provided by a parent or guardian on the child's behalf
- Any messages or details you choose to send us
- Basic technical and analytics data (such as IP address, browser type and pages visited) collected automatically when you browse the site
How we use your information
- To respond to your enquiry and help you register or get involved
- To organise teams, training, fixtures and Club communications
- To contact you, including by phone, SMS or email
- To improve our website and understand how visitors use it
- To meet our obligations to our football association and the law
We only use your information for the purpose you gave it to us, for a directly related purpose you would reasonably expect, or where you have consented.
Junior members
For players under 18, registration and enquiry information should be provided by a parent or guardian. We collect only what we need to involve the child in the Club and to keep them safe, and we handle it with extra care.
Photos and media
The Club may take photos or video at games and events for news, social media and promotion of the Club. If you would prefer you or your child not appear, let us know using the contact details below and we will do our best to accommodate the request.
How we collect it
We collect most information directly from you, through the form on this website (handled by our form provider, Formspree), or when you call, text or email us. Some technical data is collected automatically through standard web analytics.
Who we share it with
We do not sell your personal information. We share it only where it is needed to run the Club or meet our obligations, including with:
- Formspree, which processes and delivers our website form submissions
- Our website host and analytics providers
- Our football association or league where registration requires it
- Government bodies where required by law
Storing and protecting your information
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as we need it or as the law requires. No method of transmission over the internet is completely secure, but we use reputable providers and encrypted connections wherever possible.
Cookies and analytics
Our website may use cookies and similar tools to help it work properly and to measure how it is used. You can disable cookies in your browser settings, though some parts of the site may not work as well as a result.
Accessing or correcting your information
You can ask us what personal information we hold about you (or your child), ask us to correct it, or ask us to delete it. To make a request, or if you have a privacy concern or complaint, contact us using the details below and we will respond within a reasonable time.
Contact us
Altona North Soccer Club
D.N. Duane Reserve, Primula Avenue
Brooklyn VIC 3012
Email: admin@altonanorthsc.com
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.